There is a wide gap which exists between Indian business customer objectives and prevailing IT business ecosystem. In many cases, IT organisations fail to even converse in a language that the customers understand, let alone meeting the requirements. Genesis of Indian IT business ecosystem, being in the US driven outsourcing model, the priority and systems thus developed, do not take the Indian ground realities into consideration. Capitalising on the ignorance of customers, selling unsuitable, high-maintenance and difficult-to-operate IT systems and solutions by a few vendors, have added fuel to the fire.

Samooh works towards enabling paradigm shifts in domestic business with digital infrastructure as a key offering. Focus of Samooh is to develop an ecosystem of trust and mutual respect wherein customers and Samooh would be jointly chasing the same set of goals. SAHYAN is a future looking framework developed by Samooh that can become the digital backbone of forward looking organisations. Further, Samooh has developed a project model wherein the customer can focus on their business domain without bothering about hardware, software and digital infrastructure needs.

Attributes

IT framework that covers multiple functional areas of the organisation

SAAS (Software As A Service) based solution, deployed in cloud, thus operating with zero hardware footprint at customer location

Modular and scalable solution to meet future functional expansion needs

Customizable model that caters to specific needs of the organisation

Open source model with zero licensing fees and full ownership to customer

Desktop/Tablet/Mobile phone interface

Functional coverage

Organisational work flow

Work order execution

E commerce

Sales and billing

Inventory and Distribution

Document management

Finance and Accounts

Human Resources

Personal & Administration

Management Information Systems (MIS)

Partnership model

Strategic evaluation of the organisation’s objectives, business and market

Architecture and design of the solution in agreement with customers

Deploying the solution in cloud and training the customer staff

Software and hardware infrastructure fully taken care by Samooh

Pay as per use billing model

24×7 operational support